How do I place a special order?
To start the ordering process, simply send us a message by going to the special order tab. We will do our best to respond within a few days, but please keep in mind that we are not a catering company and do not have dedicated staff on hand 24/7 to take special orders. Someday we will!
Also, due to the constraints of our small kitchen, we can only accommodate so many special orders a day. In order to ensure we have the staff and resources necessary to complete your order, it must be finalized at least 3 days in advance.
When are you open?
7am-7pm Monday - Sunday
How long do your donuts last?
Day old donuts are never very good. Donuts should be enjoyed as soon as possible to maintain optimal freshness. Donuts can be eaten within 24 hours, but quality and texture may be compromised so please order accordingly.
How should you store your donuts?
Unfilled donuts should be kept at room temperature in the box or bag they were packaged in. You can refresh a day old donut by popping them in a microwave for 15 seconds or in a 350° toaster oven for about 1 minute (will slightly affect the icing and draw out the oil making it more greasy). Filled doughnuts should be consumed as soon as possible to prevent the fillings from spoiling. You can refrigerate filled donuts, but this will cause the donuts to dry out and will lessen the quality. Always allow a refrigerated donut to come back to room temperature.
Can your donuts be frozen for later consumption?
We don't recommend freezing our donuts for consumption at a later date.
Do you ship your products?
No. Our donuts are handmade daily without preservatives. We value the quality of our products and since yeast raised donuts have a short shelf life, shipping is not an option.
Do your products contain allergens?
Yes. Our donuts are not suitable for people with coconut or wheat allergies. People with a gluten sensitivity or intolerance should not consume our donuts. Some of our donuts may contain nuts depending on our rotating flavors, so we cannot guarantee that cross-contamination will not occur on any individual donut. We are not a nut or gluten free facility, so we advise customers with serious nut or gluten allergies to avoid consuming our donuts entirely. We do offer wheat-free/gluten-free-ish donuts and other treats for people not wanting to consume wheat ingredients. Our donuts are not suitable for people with celiac disease or who have an allergy towards gluten.
Which of your donuts are vegan?
All of them! Everything in our shop is egg and dairy free!
What kind of sugar do you use?
We use beet sugar and cane sugar that has not been processed with bone char. If you are concerned whether or not it’s vegan, it is!